Customer Loyalty

-- Paraphrased --

Me: Hi, I'm a longtime customer and stay with you virtually every time I've been in the bay area over the last several years. I very much prefer your location to the Holiday Inn Express in Walnut Creek, but it's a $100 price difference right now. Is there anything you can do in terms of a discount so I can go with you guys again?

Holiday Inn Express in American Canyon: No.

Me: Best Western it is. 

No comments: